Booking link

What it's for

Booking link is where an owner turns on your company's booking link: one web address your customers use to send you a service request. You can put it on your website, in emails or on invoices. Requests from it land on Inquiries for the office to book.

Reach it from Settings → Booking link in the sidebar, at /settings/booking-link.

Tabs

This screen has no tabs. It's a single section, Booking link.

Panels and controls

When the link is off

The section explains what the link is for and shows one button, Turn on booking link. Turning it on creates your company's link. There is only ever one link per company.

When the link is on

• An On badge sits on the section title.
• Your link shows the full address in a read-only box with a Copy link button next to it.
• Replace link issues a brand-new address. The old address stops working right away, and anyone who opens it sees a not-active page. Use this if the link has been shared somewhere you no longer want it.
• Turn off stops the link from working. Turning it back on later restores the same address, so links you've already published work again.

Both Replace link and Turn off ask you to confirm first.

What it accepts

This page has no form fields. The link address is generated for you: a long random code that can't be guessed. You can't type or choose your own address.

How to configure it

• Turn the link on, copy it, and paste it wherever customers look for you.
• If the link ends up somewhere it shouldn't, use Replace link, then update the places you published it.
• If you want to stop taking requests through the link for a while, use Turn off rather than Replace link, so the same address works again when you turn it back on.

Who can see it

• Owners (including company admins) can turn the link on, copy it, replace it and turn it off.
• Office managers can open the page and copy the link, but they don't see the buttons that change it, and the server refuses a change from them.
• Dispatchers and technicians cannot reach Settings at all.

The full role matrix is on Roles & permissions.