Review the workflow engine
Open Admin → Workflows in Thermal →
Workflows (Settings → Commercial controls → Workflows) is the engineering view of Thermal's automation system — a read-only catalog of every action the app can take on its own, plus a log of what the workflow engine has actually run. This is where you confirm what automation can do; Automations is where you turn it on and approve what it's proposed.
Registered actions
The Registered actions table lists every action wired into the action registry, with its area, capability, entity type, and registry id. Each row also shows a side effect tag:
- Read — looks something up, changes nothing.
- Write — creates or updates a record.
- Irreversible — can't be cleanly undone (for example, sending a message).
This list reflects the code that shipped, not a plan or a promise — if an action isn't in this table, Thermal cannot do it, no matter what a setting implies.
Automation modules
The Automation modules table mirrors each module's current Off / Suggest / Auto level, pulled straight from the org's live settings. It's read-only here — to change a module's level, use Automations or Rules & bounds on that page.
Recent runs and exceptions
Recent runs is the workflow engine's execution log — each row is one run, with its trigger, status, how many of its steps completed, when it started, and how long it took. Recent exceptions lists runs that hit a problem, with a severity and the error message on file. Use these two tables to confirm a workflow actually fired, or to see why it didn't.
Drafted rules note
If the org has leftover rows from the old WHEN/AND/THEN rules editor (retired — it let you draft a rule that no engine ever evaluated), a note at the top of the page says how many are on file. Those rows are kept for the record only; they don't run and can't be edited from here. All automation today runs through the registered actions above, governed by the module levels on the Automations page.
Reference
- Who can reach Workflows — Owners and Office users. See Roles & permissions.
- Workflow run and step statuses — in Status & domain values.